More ways to report absences at Southview

More ways to report absences at Southview
Posted on 09/05/2018
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One of our greatest priorities is ensuring that all our students arrive safely to school.  To enhance our existing absence process, we are introducing a new, more efficient absence-reporting system called Safe Arrival.

This new system will make it easier for you to report your student’s absence, reduce the time it takes for our school staff to verify student attendance, and respond to unexpected or unplanned student absences. This time savings makes it faster and more efficient to account for all students and their safety.

The new student absence reporting system will allow families to continue to use our existing toll-free phone number (1-855-257-9349) but it will also allow you to report absences using a convenient mobile app or website in advance. These options are available 24 hours a day, 7 days a week.  Future absences can also be reported at any time.

If your student is marked absent and the absence hasn’t been reported in advance, our new SafeArrival system will attempt to reach the student’s priority contact by telephone to confirm the absence. If our system is unable to reach the designated contacts, school office staff will follow up.

How to report an absence using SafeArrival

There are three ways you can report your student’s absence in advance:

  1. Using your mobile device, download and install the SchoolMessenger app from the Apple App Store or the Google Play Store or from the Safe Arrival website. The first time you use the app, select Sign Up to create your account. Select Attendance, then Report an Absence.
  2. Use the SafeArrival website. The first time you use the website, select Sign Up to create your account. Select Attendance then Report an Absence.
  3. Call 1-855-257-9349 toll-free to report an absence using the automated phone system.

Please do not call the school directly to report your child's absence.

Our school is the first school in the Limestone District School Board to use this new enhanced system. It will be introduced at all of our schools in the coming months. If you have children attending other schools, please continue to report absences using their existing procedures.

Thank you for your patience and cooperation as we implement this new system.

Frequently Asked Questions